safety & hygiene measures

on this side you get all relevant informations and regulations for the current situations. Please notice, that the regulations are updated daily in accordance with the government decisions. The hotel has opened from Monday, the 02.11.2020 only for business travellers.
From Monday, 02.-30.11.2020 the hotel is opened only for business and conference travellers, under compliance with the current hygiene and safety measures.

General measures

Our generous hotel area and the spacious facilities are offering you a lot of free space and therefore also safety. Like all over in your daily life there are now as well regulations in your holidays for the safety of everybody.  These include:
- Limited guest capacity in the whole complex
- Compliance with the minimum distance
- Regular schoolings of our employees regarding the increased hygiene measures
- Intensification of the hygiene and cleanliness regarding the desinfection of all areas
- Desinfection dispensers in the whole hotel complex
- Collection of the data of the persons who are in the hotel (to any occasion)

Flexible booking conditions

Reservation are from 02.-30.11.2020 only from Sunday till Friday possible. An arrival on friday and saturday is not possible. Furthermore, we adjusted our cancellation policy for you.
 The daily rate ("Beste flexible Tagesrate") can be cancelled or rebooked until 18 h upon the arrival day. Unaffected by that are bookings that are made through third parties. Should you have booked for November 2020 a stay with us, we ask you to contact us for a free cancellation or rebooking.

Check-In/Check-Out

When entering the hotel we ask you to desinfect your hands at the dispenser. As a guest you have to wear in all public areas a mouth-nose-protection. At our reception we have a perspex disc, which is located between you and our staff. There may be waiting at the Check-In, therefore we ask you to keep the minimum distance of 1,5 m towards the other guests. At the Check-In you receive your freshly desinfected room card.  If possible, we ask you to pay contactless.

Culinary

From the 02.11.20 the breakfast for the self service is available at the hotel bar. An individual meal plan can be arranged with our reception team on a daily basis. The restaurant "Theodor Storm" and the hotel bar have closed until further notice. Drinks are available at the reception.

Wellness & Fitness area

Our swimming and sauna area, wellness treatments and the fitness area are currently not available.

Conferences

In the conference area the hotel team will take particular care to ensure the minimum distance and the accompanying maximum of the possible occupancy numbers do not exceed. Furthermore, the staff airs and desinfects the conference rooms straight before and after every event. For every participant there are also desinfection dispensers available. Every room is suitable for modern video- and phone conferences via internet (Highspeed available).

Conference snacks and lunches are prepared freshly under strict regulations and every conference guest will be served directly at the table. Drinks are individual available in every room. The breaks of different conferences are coordinated to ensure, that the maximum number of persons does not exceed.

For working and presentations at the fresh air our spacious inner courtyard and the unique terrace are the best options.
Next to the already available lounge seats for working in groups, the inner courtyard can be built up for small conferences up to 15 persons. The terrace offers space for about 30 persons. As seating arrangements are "U-form" best suitable, a row of chairs or in a parlamentaric way.